Blog 3: Hiring a Cleaning Service: A Practical Walkthrough for Homeowners

Choosing a cleaning service can help you maintain a spotless home when time or resources are limited. Follow these key steps and considerations to find a service you can trust.

1. Define Your Cleaning Needs

• Regular maintenance (weekly/bi-weekly) vs. one-time deep clean
• Specific areas (e.g., kitchen & bathrooms only)
• Specialty services (move-in/move-out, post-construction, eco-friendly)

Why It Matters: Clear requirements ensure accurate quotes and avoid miscommunication.

2. Set Your Budget

Typical Ranges:

• One-time deep clean: $100–$400 (based on size & scope)
• Recurring visits: $75–$250 per session

Tips: Ask about package deals, discounts for recurring service, and tipping policies. Don’t automatically choose the cheapest option—value often trumps low cost.

3. Vet the Cleaning Company

Key Questions:

• Are you licensed, bonded, and insured?
• Do you perform background checks?
• How do you handle breakage or damage?
• Can I see references or online reviews?

Red Flags: Vague answers, poor reviews, cash-only operations without invoices.

4. Understand What’s Included (and Excluded)

Common Inclusions: Dusting, vacuuming, mopping, surface cleaning, trash removal.

Possible Exclusions: Laundry, dishes, window washing, organizing.

Pro Tip: Request a detailed checklist of services to set clear expectations.

5. Clarify Supplies & Equipment

• Do they provide their own supplies?
• Are products eco-friendly or hypoallergenic?
• Can you request specific brands?

Why It Matters: Avoid surprise fees for special products or requests.

6. Schedule a Walkthrough or Trial Clean

Arrange an in-person or virtual walkthrough of your space. Book a trial session before committing long-term to evaluate professionalism and attention to detail.

7. Review Contracts & Policies Carefully

• Cancellation/rescheduling terms
• Liability for damaged items
• Pet, key access, and alarm policies

Reminder: Always get agreements in writing; avoid verbal-only commitments.

8. Communication is Key

Define how to share feedback, who to contact for concerns, and how preferences will be recorded. Good services check in after initial visits—use this to fine-tune expectations.

9. Trust, but Verify

• Occasionally drop by during a session
• Use a checklist to spot-check completed tasks
• Secure valuables and sensitive documents

10. Know When to Switch

Warning Signs: Declining quality, frequent no-shows, ignored complaints.

Better Option: Don’t feel locked in; move on if expectations aren’t met.

Final Thoughts: Hiring a cleaning service can reclaim your time and keep your home healthy—if you choose wisely. Define your needs, do thorough research, and maintain open communication for a partnership that works.